Web Site Terms & Conditions

This website is operated by XCS (UK) Ltd

These terms and conditions (the “Terms”) govern your use of this xcsgroup.co.uk (“XCS (UK) LTD”) web site (the “web site”).

Agreeing to our website Terms and Conditions

Please read through the Terms. If you visit or shop with XCS (UK) Ltd, you accept these conditions. If you do not agree with the Terms, do not use this web site. If you do use the web site, your conduct indicates that you agree to be bound by the Terms.

Copyright notices

Unless otherwise specified the copyright in the contents of all the pages in this web site are owned or licensed to XCS (UK) LTD.

Unless otherwise specified, the authors of the literary and artistic works in the pages in this web site have asserted their moral right pursuant to Section 77 of the Copyright Designs and Patents Act 1988 to be identified as the author of those works.

Conditions of your use of this web site

Except as stated below, the contents of this web site may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior express written permission of XCS (UK) LTD.

You may not distribute, display or copy any of the contents of the pages contained in this web site to third parties including, but not limited to “caching” any material on this web site for access by third parties and “mirroring” any material on this web site.

You may not provide a link to this web site from any other web site without first obtaining XCS (UK) LTD’s prior written consent.

You may print or download to disk the contents of an individual page of this web site for the purpose of private and personal non-commercial use.

You may also permit your computer to make an electronically stored, transient copy of the content in this web site for the purpose of viewing it while connected to the Internet only. However, you may only make one copy of any content.

Exclusion of XCS (UK) LTD’s liability

The information contained in the material in this web site is only for information purposes. The material on this web site does not constitute advice and you should not rely on any material in this web site to make (or refrain from making) any decision or take (or refrain from taking) any action.

XCS (UK) LTD does not make any warranty or representation as to the accuracy or fitness for purpose of any material on this web site or the reliability of the access to this web site.

In no event do we accept liability of any description, including liability for negligence (except for personal injury or death), for any damages or losses (including, without limitation, loss of business, revenue, profits, or consequential loss) whatsoever resulting from use of or inability to use this web site.

XCS (UK) LTD makes no warranty that this web site (or web sites which are linked to this web site) is free from computer viruses or any other malicious or impairing computer program.

The pages contained in this web site may contain technical inaccuracies and typographical errors.

The information in these pages may be updated from time to time and may at times be out of date.

We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so.

Third party material and advertisements

This web site may contain material submitted and created by third parties. XCS (UK) LTD excludes all liability for any illegality arising from or error, omission or inaccuracy in such material and XCS (UK) LTD takes no responsibility for such material.

In the event that you purchase or obtain any goods or services from a third party then your acquisition of such goods or services will be in accordance with the third party’s terms and conditions and XCS (UK) LTD will have no liability to you in respect of the same.

This web site may also contain links to other web sites which are not under the control of and are not maintained by XCS (UK) LTD. XCS (UK) LTD is not responsible for the content of those sites. XCS (UK) LTD provides these links for your convenience only but does not necessarily endorse the material on these sites.

Data Protection and Privacy Policy

As a responsible website XCS (UK) LTD respects your privacy and is committed to protecting your personal information. Your personal data is held on a secure computer and manual files and shall not be processed for any other purpose than those set out in this privacy Policy. The server we use to store this information is accessible to authorised staff only, is further connected to the Internet through a firewall and is therefore not accessible to the public. This document is intended to share with you the following principles that govern our privacy practices.

The information that we collect

Personal Information is any information that can identify you as an individual, such as your name, postal or email address, phone number, occupation, employer or personal interests. This information can be provided to XCS(UK) Ltd through the website either directly or via a form. If you give us Personal Information about somebody else, such as a spouse or work colleague, you must have that persons permission to do so. In many instances, you may browse the website anonymously. When you arrive at the website, we record your IP address (the Internet address of your computer) to give us an idea of which parts of the website you visit and how long you spend there. We do not link your IP address to any Personal Information unless you have registered with us and logged in using your profile.

Access to certain web pages, services, products and activities may require a login and a password. It is your responsibility to maintain the confidentiality of your login and password information.

How we use your information

We collect your information so that we can respond to your requests, monitor your equipments performance and take appropriate action which may include processing your requests and adding you to email lists. XCS(UK) Ltd will carry out their best endeavours to fulfil your request themselves, however, if they feel that to enable your request to be responded to more efficiently, then the details of your request may be passed on to one of their partner companies. We may also use your personal information to create anonymous data records or aggregations of data, to perform statistical analyses and for other purposes, by omitting or removing information (such as your name) that makes the data personally identifiable to you.

How we use cookies

Small pieces of information known as cookies will be installed on your computer to collect statistical information including navigation paths, number of visits, returning customers and hits per page. The only personal information that a cookie can contain is information that you provide yourself. They cannot read data off your hard disk. We use these cookies to help us determine the usefulness of the information that we provide and to see how user-friendly our website is. XCS(UK) Ltd does not share the information that it gathers from cookies with other organisations or sell it to third parties If you prefer not to receive cookies from our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser. You are not required to have cookies turned on to enable you to use any area of the website.

Your data

You have the right to access, correct, update, or delete your data by accessing the appropriate link to your profile or by submitting a request to enquiries@xcsgroup.co.uk

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. XCS(UK) Ltd does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use XCS(UK) Ltd only with involvement of a parent or guardian. XCS(UK) Ltd reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Reviews, Comments, Communications and other Content

Visitors may post reviews, comments and other content; and other communications; and submit suggestions, ideas, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the communication or other content. XCS (UK) LTD reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant XCS (UK) LTD a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant XCS (UK) LTD and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify XCS (UK) LTD for all claims resulting from content you supply. XCS (UK) LTD has the right but not the obligation to monitor and edit or remove any activity or content. XCS(UK) Ltd takes no responsibility and assumes no liability for any content posted by you or any third party.


When you visit XCS(UK) Ltd or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. Remote monitoring of your equipment’s performance providing us with details of meter readings, consumables usage and or service requirements is regarded as an electronic communication and will be subjected to our privacy policy terms. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright Complaints

XCS (UK) LTD respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at enquiries@xcsgroup.co.uk

Risk of Loss

All items purchased from XCS (UK) LTD are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


Except where noted otherwise, the List Price displayed for products on the website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day.

With respect to items sold by XCS (UK) LTD, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items on our site may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by XCS (UK) LTD.

Where prices are displayed using the text “OUR PRICE FROM” or “Lease From”, these prices are subject to orders satisfying certain criteria. Please contact a XCS(UK) Ltd representative to discuss.


If any term, condition, or provision of these terms and conditions is determined to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.

Law governing the Terms

Use of this web site and these Terms shall be subject only to the laws of England and Wales which shall exclusively govern the interpretation, application and effect of all the above permissions, exclusions, licences and conditions of use.


The Courts of England and Wales shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this web site and its use and these Terms.

This web site is aimed at users in the United Kingdom. Where UK regulatory authorities have jurisdiction over the contents of this web site, XCS (UK) LTD has attempted to ensure compliance with the requirements of such regulatory body. No representation or warranty is made as to whether the information available in this web site complies with the regulatory regime of countries other than the United Kingdom.

Entire Agreement

These terms and conditions constitute the entire agreement between you and XCS (UK) LTD relating to the subject matter herein.


When you are buying services over the Internet, you need to be assured that your details will be safe from prying eyes and misuse. XCS (UK) LTD is well aware of these issues and it is important that you are too and that you are confident that every effort has been made to protect you.

Changes to this Privacy statement

This document was last updated on 01/02/2012. XCS(UK) Ltd may amend this privacy statement from time to time, and at any time. We will post a notice on our website home page for 30 days whenever this privacy statement is materially changed. Your continued use of the website www.xcsgroup.co.uk after any change will signify and confirm your assent to those changes

Queries and Contact

If you have any questions or queries regarding any of the services or products featured please contact us as follows:-

XCS(UK) ltd

(company registered in England and Wales under company number 05655382) with registered office address at Unit 10 The Glenmore Centre –Old Brickyard Rd. Fordingbridge Hampshire SP6 1TE

Telephone: 01425 654777 (Customer Services – open 09.00 – 17.30 every day except weekends, public holidays and bank holiday)

Email: enquiries@xcsgroup.co.uk

Post: Unit 10 The Glenmore Centre –Old Brickyard Rd. Fordingbridge Hampshire SP6 1TE