If you have been prompted for the remote assistance – dowload below.

XCS Support Tool for PC

Support Tool for MAC

If you require IT Support for your Xerox copier, scanning solution, or other Installed system please fill out the form below. This will allow us to direct your query to the most suitable member of the XCS IT Team and get your issue sorted as quickly as possible.


Your Name (required)

Company Name (required)

Your Email (required)

Phone Number (required)

Machine Serial Number

Details about the problem

Contact XCS Group

XCS is located in Fordingbridge, Hampshire [

Sales: Please call 01425 654777 or email sales@xcsgroup.co.uk

Accounts: Please call 01425 657065 or email accounts@xcsgroup.co.uk

Network, scanning set-up or additional training: Please call 01425 654777

Service: Please call Xerox Mechanical Breakdowns to book your engineer on 0370 9005501

Contract Consumables: Please go to www.xerox.co.uk


At XCS (UK) Ltd we pride ourselves on old-school customer service values, ensuring you are up and running as soon as possible. The ticket you are submitting enters a ticketing system, prioritised so as to ensure we can give you, the customer, the best customer service possible.